{"id":22994,"date":"2020-05-29T21:19:55","date_gmt":"2020-05-29T13:19:55","guid":{"rendered":"http:\/\/www.teampcheng.com\/blog\/?p=22994"},"modified":"2020-05-29T21:20:02","modified_gmt":"2020-05-29T13:20:02","slug":"redefining-customer-experience-at-sm-supermalls-in-the-east","status":"publish","type":"post","link":"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/","title":{"rendered":"Redefining Customer Experience at SM Supermalls in the East"},"content":{"rendered":"\n<figure class=\"wp-block-gallery columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" data-attachment-id=\"22996\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/ace-hardware-sm-angono\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-scaled.jpeg\" data-orig-size=\"1920,2560\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;1.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;iPhone XR&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1590251769&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;4.25&quot;,&quot;iso&quot;:&quot;80&quot;,&quot;shutter_speed&quot;:&quot;0.0083333333333333&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"ACE Hardware SM Angono\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Ace Hardware at 2nd floor of SM Center Angono&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-225x300.jpeg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-768x1024.jpeg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-768x1024.jpeg\" alt=\"\" data-id=\"22996\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-scaled.jpeg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=22996#main\" class=\"wp-image-22996\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-768x1024.jpeg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-225x300.jpeg 225w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-1152x1536.jpeg 1152w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-1536x2048.jpeg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/ACE-Hardware-SM-Angono-scaled.jpeg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"blocks-gallery-item__caption\">Ace Hardware at 2nd floor of SM Center Angono<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"22997\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/soya-bar-sm-angono\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-scaled.jpeg\" data-orig-size=\"2560,1920\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;1.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;iPhone XR&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1590250790&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;4.25&quot;,&quot;iso&quot;:&quot;125&quot;,&quot;shutter_speed&quot;:&quot;0.016666666666667&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Soya Bar SM Angono\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Soya Bar at SM Center Angono&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-300x225.jpeg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-1024x768.jpeg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-1024x768.jpeg\" alt=\"\" data-id=\"22997\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-scaled.jpeg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=22997#main\" class=\"wp-image-22997\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-1024x768.jpeg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-300x225.jpeg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-768x576.jpeg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-1536x1152.jpeg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Soya-Bar-SM-Angono-2048x1536.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Soya Bar at SM Center Angono<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" data-attachment-id=\"22998\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/goldilocks-sm-san-mateo\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-scaled.jpg\" data-orig-size=\"1920,2560\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.2&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;INE-LX2&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1590149005&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;3.81&quot;,&quot;iso&quot;:&quot;80&quot;,&quot;shutter_speed&quot;:&quot;0.016667&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Goldilocks SM San Mateo\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Goldilocks at SM City San Mateo&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-225x300.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-768x1024.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-768x1024.jpg\" alt=\"\" data-id=\"22998\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-scaled.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=22998#main\" class=\"wp-image-22998\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-768x1024.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-225x300.jpg 225w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-1152x1536.jpg 1152w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-1536x2048.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Goldilocks-SM-San-Mateo-scaled.jpg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"blocks-gallery-item__caption\">Goldilocks at SM City San Mateo<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"22999\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/surplus-sm-san-mateo\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-scaled.jpg\" data-orig-size=\"2560,1920\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2.2&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;INE-LX2&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1590148848&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;3.81&quot;,&quot;iso&quot;:&quot;80&quot;,&quot;shutter_speed&quot;:&quot;0.016667&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Surplus SM San Mateo\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Surplus at SM City San Mateo&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-300x225.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-1024x768.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-1024x768.jpg\" alt=\"\" data-id=\"22999\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-scaled.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=22999#main\" class=\"wp-image-22999\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-1024x768.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-300x225.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-768x576.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-1536x1152.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Surplus-SM-San-Mateo-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Surplus at SM City San Mateo<\/figcaption><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>The East of Metro Manila is also being hard hit by the pandemic crisis. Coping has been hard for all especially to our usual shopping habits.<\/p>\n\n\n\n<p>As we slowly and carefully tread into the \u201cnew normal\u201d, SM Supermalls in the East has prepared its malls with the minimum health measures as set by the national government. SM Center Angono, SM Cherry Antipolo, SM City East Ortigas, SM City Marikina, SM City Masinag, SM City San Mateo and SM City Taytay are now open to serve customers in this quarantine period.<\/p>\n\n\n\n<p>Shoppers may now go the malls to buy their essentials, pay bills, transact in banks, have their gadgets repaired or take-out food from open restaurants provided that everyone should follow health protocols like thermal scanning, wearing of face masks, presenting of home quarantine passes upon entry and observing physical distancing. Common high-touch areas are sanitized round-the-clock like hallways, ATMs, hand rails, grocery carts, etc. Elevator capacities are reduced to 50%, imposing one-way traffic in hallways, motorcycle parking are spaced one slot apart and deployment of Safety Protocol Officers to enforce social distancing are just few of the numerous measures imposed in each SM mall.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" data-attachment-id=\"23003\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/marisons-sm-masinag\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-scaled.jpg\" data-orig-size=\"1920,2560\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;1.8&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;EML-L29&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1590676342&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;3.95&quot;,&quot;iso&quot;:&quot;320&quot;,&quot;shutter_speed&quot;:&quot;0.008333&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Marisons SM Masinag\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Marison\u2019s at Upper Ground Floor of SM City Masinag&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-225x300.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-768x1024.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-768x1024.jpg\" alt=\"\" data-id=\"23003\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-scaled.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23003#main\" class=\"wp-image-23003\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-768x1024.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-225x300.jpg 225w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-1152x1536.jpg 1152w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-1536x2048.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marisons-SM-Masinag-scaled.jpg 1920w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"blocks-gallery-item__caption\">Marison\u2019s at Upper Ground Floor of SM City Masinag<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"812\" data-attachment-id=\"23001\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/pet-express-sm-masinag\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag.jpg\" data-orig-size=\"1817,1440\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Pet-Express-SM-Masinag\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-300x238.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-1024x812.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-1024x812.jpg\" alt=\"\" data-id=\"23001\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23001#main\" class=\"wp-image-23001\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-1024x812.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-300x238.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-768x609.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag-1536x1217.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Pet-Express-SM-Masinag.jpg 1817w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Pet Express at SM City Masinag<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"442\" data-attachment-id=\"23000\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/marti-sm-cherry\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry.jpg\" data-orig-size=\"960,442\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Marti-SM-Cherry\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry-300x138.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry.jpg\" alt=\"\" data-id=\"23000\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23000#main\" class=\"wp-image-23000\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry.jpg 960w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry-300x138.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Marti-SM-Cherry-768x354.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><figcaption class=\"blocks-gallery-item__caption\">Marti\u2019s Food Shack at SM Cherry Antipolo<\/figcaption><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>If leaving home is not in the options, SM Malls can bring shopping right at the fingertips. Shoppers can join the Take Out and Deliver Community on Viber and scroll on the shops of choice. Facebook pages of each SM Mall are daily updated with announcements about which shops are open on each day.<\/p>\n\n\n\n<p>Retail affiliates such as SM Supermarket, SM Hypermarket, Savemore, Uniqlo, Ace Hardware, Watsons, The SM Store, Pet Express, Miniso, Surplus Shop and SM Appliance are now open to serve customers. Select affiliates still offer call and deliver or pick-up for customers who choose to stay home while shopping.<\/p>\n\n\n\n<p>Food tenants who are open also comply with social distancing and sanitation measures for the safety of customers. Open food tenants include KFC, Starbucks and Marisons in SM City Masinag; Ramen Kuroda, Samgyeopsal House and Goldilocks in SM City San Mateo; Marty\u2019s Food Snack, Monster Wings and Gerry\u2019s Grill in SM Cherry Antipolo. Breadtalk, Calle Reyes, Tokyo Tokyo are now open in SM City Marikina.<\/p>\n\n\n\n<p>More food tenants are also opening for take-out and delivery in the other side of the East including Bonchon, Soya Bar and Gong Cha in SM Center Angono. SM City Taytay branch of Classic Savory, Pancake House and Max\u2019s Restaurant are now open. Lastly, Caf\u00e9 Mary Grace, Shakey\u2019s and Macao Imperial Tea are also open in SM City East Ortigas.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"23006\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/calle-reyes-sm-marikina\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina.jpg\" data-orig-size=\"2048,1536\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Calle-Reyes-SM-Marikina\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-300x225.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-1024x768.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-1024x768.jpg\" alt=\"\" data-id=\"23006\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23006#main\" class=\"wp-image-23006\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-1024x768.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-300x225.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-768x576.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina-1536x1152.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Calle-Reyes-SM-Marikina.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Calle Reyes at SM City Marikina<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"23007\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/classic-savory-sm-taytay\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay.jpg\" data-orig-size=\"1280,960\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Classic-Savory-SM-Taytay\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-300x225.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-1024x768.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-1024x768.jpg\" alt=\"\" data-id=\"23007\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23007#main\" class=\"wp-image-23007\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-1024x768.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-300x225.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay-768x576.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Classic-Savory-SM-Taytay.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Classic Savory at SM City Taytay<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"23008\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/hypermarket-sm-taytay-1\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1.jpg\" data-orig-size=\"2048,1536\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Hypermarket-SM-Taytay-1\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-300x225.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-1024x768.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-1024x768.jpg\" alt=\"\" data-id=\"23008\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23008#main\" class=\"wp-image-23008\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-1024x768.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-300x225.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-768x576.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1-1536x1152.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay-1.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">SM Hypermarket at SM City Taytay<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" data-attachment-id=\"23009\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/macao-sm-east-ortigas\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas.jpg\" data-orig-size=\"2048,1536\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Macao-SM-East-Ortigas\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-300x225.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-1024x768.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-1024x768.jpg\" alt=\"\" data-id=\"23009\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23009#main\" class=\"wp-image-23009\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-1024x768.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-300x225.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-768x576.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas-1536x1152.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Macao-SM-East-Ortigas.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Macao Imperial Tea at SM City East Ortigas<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"727\" data-attachment-id=\"23010\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/sm-supermarket-eo\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO.jpg\" data-orig-size=\"2045,1451\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"SM-Supermarket-EO\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-300x213.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-1024x727.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-1024x727.jpg\" alt=\"\" data-id=\"23010\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23010#main\" class=\"wp-image-23010\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-1024x727.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-300x213.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-768x545.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO-1536x1090.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/SM-Supermarket-EO.jpg 2045w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">SM Supermarket at SM City East Ortigas<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" data-attachment-id=\"23014\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/miniso-sm-cherry\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry.jpg\" data-orig-size=\"800,800\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Miniso SM Cherry\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Miniso at the ground floor of SM Cherry Antipolo&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry-300x300.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry.jpg\" alt=\"\" data-id=\"23014\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23014#main\" class=\"wp-image-23014\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry.jpg 800w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry-300x300.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry-150x150.jpg 150w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Miniso-SM-Cherry-768x768.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption class=\"blocks-gallery-item__caption\">Miniso at the ground floor of SM Cherry Antipolo<\/figcaption><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-attachment-id=\"23013\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/attachment\/uniqlo-sm-marikina\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina.jpg\" data-orig-size=\"2000,1125\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Uniqlo SM Marikina\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;Uniqlo at SM City Marikina&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-300x169.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-1024x576.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-1024x576.jpg\" alt=\"\" data-id=\"23013\" data-full-url=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina.jpg\" data-link=\"http:\/\/www.teampcheng.com\/blog\/?attachment_id=23013#main\" class=\"wp-image-23013\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-1024x576.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-300x169.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-768x432.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina-1536x864.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Uniqlo-SM-Marikina.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"blocks-gallery-item__caption\">Uniqlo at SM City Marikina<\/figcaption><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>Ushering a new era of customer experience, SM Malls in the East will continue to provide safe and efficient solutions for the benefit of shoppers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The East of Metro Manila is also being hard hit by the pandemic crisis. Coping has been hard for all [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":22995,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2730],"tags":[],"class_list":["post-22994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Redefining Customer Experience at SM Supermalls in the East - Team PCheng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Redefining Customer Experience at SM Supermalls in the East - Team PCheng\" \/>\n<meta property=\"og:description\" content=\"The East of Metro Manila is also being hard hit by the pandemic crisis. Coping has been hard for all [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\" \/>\n<meta property=\"og:site_name\" content=\"Team PCheng\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TeamPCheng\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/TeamPCheng\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-29T13:19:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-05-29T13:20:02+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1536\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/#article\",\"isPartOf\":{\"@id\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"http:\/\/www.teampcheng.com\/blog\/#\/schema\/person\/e071dbbafaf7dc781f6ef466e5c14ad9\"},\"headline\":\"Redefining Customer Experience at SM Supermalls in the East\",\"datePublished\":\"2020-05-29T13:19:55+00:00\",\"dateModified\":\"2020-05-29T13:20:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\"},\"wordCount\":556,\"commentCount\":0,\"publisher\":{\"@id\":\"http:\/\/www.teampcheng.com\/blog\/#organization\"},\"image\":{\"@id\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/05\/Hypermarket-SM-Taytay.jpg\",\"articleSection\":[\"Lifestyle\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\",\"url\":\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/redefining-customer-experience-at-sm-supermalls-in-the-east\/\",\"name\":\"Redefining Customer Experience at SM Supermalls in the East - 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