{"id":25889,"date":"2020-11-25T02:01:24","date_gmt":"2020-11-24T18:01:24","guid":{"rendered":"http:\/\/www.teampcheng.com\/blog\/?p=25889"},"modified":"2020-11-25T02:01:30","modified_gmt":"2020-11-24T18:01:30","slug":"sitel-chief-people-officer-shares-importance-of-remaining-employable-in-changing-times","status":"publish","type":"post","link":"http:\/\/www.teampcheng.com\/blog\/lifestyle\/sitel-chief-people-officer-shares-importance-of-remaining-employable-in-changing-times\/","title":{"rendered":"SITEL CHIEF PEOPLE OFFICER SHARES IMPORTANCE OF REMAINING EMPLOYABLE IN CHANGING TIMES"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><em>The global BPO hires displaced Baguio transport workers impacted by the global pandemic<\/em><\/h3>\n\n\n\n<p>Haidee Cabanag Enriquez, Chief People Officer of Sitel PHANZ and President of the People Management Association of the Philippines (PMAP) &#8211; Palawan Chapter, joined HR experts and professionals for the first virtual PMAP Job Outsourcing and HR Upskilling Summit 2020. The summit brought together experts to share how people management practices have adjusted and adapted during these challenging times and how employees can remain employable amidst uncertainties and disruptions brought about by the global pandemic.<\/p>\n\n\n\n<p>Haidee opened the session by highlighting the continuing growth and employment prospects in the IT-BPM sector, citing a report by a leading online job board showing that more than 40% of the job openings available in the Philippines were in the IT-BPM sector. She further shared about the industry\u2019s shift from traditional jobs involving simple, entry-level, process-driven tasks to mid and high-skilled jobs requiring experience, abstract thinking, situational responses and autonomy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"615\" data-attachment-id=\"25890\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/lifestyle\/sitel-chief-people-officer-shares-importance-of-remaining-employable-in-changing-times\/attachment\/pmap-summit-2020\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020.jpg\" data-orig-size=\"1808,1085\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"PMAP Summit 2020\" data-image-description=\"\" data-image-caption=\"&lt;p&gt;In photo: (Top row L-R) Louisa Mila Echevarria, President, PMAP; Haidee Enriquez, Chief People Officer, Sitel Ph-ANZ; Michelle Guce, 2018 Vice President, PMAP (bottom row L-R) Grace Sorsogon, SVP and Managing Director, John Clements Consultants, Inc.; Ellen Fullido, Board Secretary, PMAP; Renato L. Serapio, HRM Consultant and Executive Coach&lt;\/p&gt;\n\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-300x180.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-1024x615.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-1024x615.jpg\" alt=\"\" class=\"wp-image-25890\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-1024x615.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-300x180.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-768x461.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020-1536x922.jpg 1536w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2020\/11\/PMAP-Summit-2020.jpg 1808w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>In photo: (Top row L-R) Louisa Mila Echevarria, President, PMAP; Haidee Enriquez, Chief People Officer, Sitel Ph-ANZ; Michelle Guce, 2018 Vice President, PMAP (bottom row L-R) Grace Sorsogon, SVP and Managing Director, John Clements Consultants, Inc.; Ellen Fullido, Board Secretary, PMAP; Renato L. Serapio, HRM Consultant and Executive Coach<\/figcaption><\/figure>\n\n\n\n<p>Haidee also emphasized the importance of soft-skills in the ever-changing world of work, citing Learnability, Cognitive Flexibility, Critical Thinking and Analysis, Creativity and Innovation and Complex Problem Solving as critical competencies. \u201cDue to the current challenges, ensuring employability and future-proofing jobs has become more important than ever,\u201d shared Haidee. Her tips for the attendees? \u201cDrive your own development, continue to expand your network, be \u201cin the know\u201d, and think and experience global\u201d.<\/p>\n\n\n\n<p>The summit, attended virtually by HR professionals and people managers from different industries and prospective applicants, also discussed the role of leadership in the new normal and highlighted job opportunities in different sectors. \u201cThis virtual employment summit is a first for PMAP and part of our commitment to help upskill not just HR practitioners but also the broader labor force,\u201d said Louisa Mila Echevarria, PMAP President. \u201cWe\u2019ve created several webinars to help displaced workers and have invited experts, such as Haidee, to share their insights. There is so much uncertainty but there is also a lot to be hopeful and optimistic about, so we look forward to more events like these for the remainder of the year.\u201d<\/p>\n\n\n\n<p>The People Management Association of the Philippines (PMAP) is the country\u2019s premier association of HR leaders dedicated to excellence in people management. Enriquez was recognized as PMAP\u2019s People Manager of the Year in 2017 while in 2018, Sitel\u2019s multi-awarded training and development program, Sitel Academy, was honored as People Program of the Year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The global BPO hires displaced Baguio transport workers impacted by the global pandemic Haidee Cabanag Enriquez, Chief People Officer of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25890,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2730],"tags":[4790,4791],"class_list":["post-25889","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","tag-sitel","tag-sitel-group"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - 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