{"id":35738,"date":"2022-06-07T11:34:44","date_gmt":"2022-06-07T03:34:44","guid":{"rendered":"http:\/\/www.teampcheng.com\/blog\/?p=35738"},"modified":"2022-06-07T11:34:48","modified_gmt":"2022-06-07T03:34:48","slug":"ing-philippines-launches-security-education-campaign-simplysecuredwithing","status":"publish","type":"post","link":"http:\/\/www.teampcheng.com\/blog\/lifestyle\/ing-philippines-launches-security-education-campaign-simplysecuredwithing\/","title":{"rendered":"ING Philippines launches security education campaign \u2013 #SimplySecuredWithING"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li>Security and frictionless banking experience go hand-in-hand at ING<\/li><li>Campaign seeks to inform and collaborate with customers on keeping accounts safe<\/li><\/ul>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.facebook.com\/plugins\/video.php?height=314&#038;href=https%3A%2F%2Fwww.facebook.com%2FINGPhilippines%2Fvideos%2F579190386846512%2F&#038;show_text=false&#038;width=560&#038;t=0\" width=\"560\" height=\"314\" style=\"border:none;overflow:hidden\" scrolling=\"no\" frameborder=\"0\" allowfullscreen=\"true\" allow=\"autoplay; clipboard-write; encrypted-media; picture-in-picture; web-share\" allowFullScreen=\"true\"><\/iframe>\n\n\n\n<p>MANILA &#8211; Digital banking, especially via mobile devices, is quickly becoming the top-of-mind mode of transactions for many Filipinos. While it is highly associated with \u2018speed\u2019, \u2018convenience\u2019 and \u2018ease of use\u2019 among its users, digital banking is often seen as \u2018less safe\u2019 and could be more prone to hacking and fraud.<\/p>\n\n\n\n<p>Conventional ways of ensuring account security, such as complex password, is no longer a guarantee from hacking, nor does ownership of a smartphone immediately imply that the user is familiar with technology or any of the jargons it comes with.<\/p>\n\n\n\n<p>With these various factors of uncertainty, the fight for better security seems to result in a more intimidating experience for some people. However, for ING Philippines, the principle of continuously offering frictionless and easy banking goes hand-in-hand with donning the strong security approach.<\/p>\n\n\n\n<p>\u201cAdoption of digital banking is here to stay and all players in this ecosystem, such as banks to e-wallets and payment services providers, have to make \u2018security\u2019 the top priority while providing a smooth and frictionless banking experience in today\u2019s digital age.<\/p>\n\n\n\n<p>At ING, instead of creating a series of hoops and hurdles for the user, we do the heavy lifting,\u201d said Hans B. Sicat, country head and managing director of ING Philippines. \u201cThe underlying goal is to create a simpler, more straightforward experience, while keeping our customers and their accounts secure,\u201d added Hans.<\/p>\n\n\n\n<p><strong>Differentiating campaign to inform and collaborate with customers on security<\/strong><\/p>\n\n\n\n<p>Anchored on the belief that a secure and frictionless banking experience need not be complicated or only accessible to the \u2018tech-savvy\u2019 ones, ING wants to reassure its customers that it is <strong>#SimplySecuredWithING<\/strong> so they are free to \u2018do their thing\u2019 \u2013 as aligned with ING\u2019s global tagline.<\/p>\n\n\n\n<p>The campaign hero material features ways in which ING is protecting its customers in common day-to-day scenarios:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Device Binding<\/em><\/strong><\/li><\/ul>\n\n\n\n<p>As the first mobile-only banking player in the Philippines, ING uses \u2018device binding\u2019 where a customer&#8217;s ING account can only be accessed on mobile devices that are authorized by the customer through face recognition and personal information authentication. This reduces the chances of account hacking and unauthorized access.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Continuous Monitoring<\/em><\/strong><\/li><\/ul>\n\n\n\n<p>Round-the-clock monitoring of the accounts and confirmation messages are sent with every transaction, so customer is informed of any activity on his\/her account.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><em>Emergency Measures<\/em><\/strong><\/li><\/ul>\n\n\n\n<p>In the event of a suspicious activity, ING verifies the transaction directly with the customer and gives the option to either confirm the transaction or limit the account and cards usage while investigation takes place. Customer can also choose to freeze or unfreeze their debit cards in one tap via the ING mobile app when they need to secure them.&nbsp;<\/p>\n\n\n\n<p>\u201cBeyond the regular security reminders, the <strong>#SimplySecuredWithING<\/strong> campaign aims to inform ING customers by using day-to-day scenarios and simplifying terms to understand ING\u2019s existing security features. More importantly, our customers can be equipped to respond to these common scenarios related to their accounts as depicted in the video. Through this, ING hopes to collaborate with our customers on building safe digital banking practices while assuring them of the high level of security measures taken to protect their accounts,\u201d Hans added.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Security and frictionless banking experience go hand-in-hand at ING Campaign seeks to inform and collaborate with customers on keeping accounts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35739,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2730],"tags":[7503,7502],"class_list":["post-35738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","tag-simplysecuredwithing","tag-ing-philippines"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - 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