{"id":51910,"date":"2024-05-22T11:00:54","date_gmt":"2024-05-22T03:00:54","guid":{"rendered":"http:\/\/www.teampcheng.com\/blog\/?p=51910"},"modified":"2024-05-22T11:00:57","modified_gmt":"2024-05-22T03:00:57","slug":"bpi-wins-multiple-awards-from-the-digital-banker","status":"publish","type":"post","link":"http:\/\/www.teampcheng.com\/blog\/entertainment\/bpi-wins-multiple-awards-from-the-digital-banker\/","title":{"rendered":"BPI wins multiple awards from The Digital Banker"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"245\" data-attachment-id=\"51911\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/entertainment\/bpi-wins-multiple-awards-from-the-digital-banker\/attachment\/digital-banker_bpi\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI.jpg\" data-orig-size=\"1280,306\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1715342321&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Digital-Banker_BPI\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-300x72.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-1024x245.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-1024x245.jpg\" alt=\"\" class=\"wp-image-51911\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-1024x245.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-300x72.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-768x184.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>Accepting the awards for BPI were (from left) Winston Almendras, Head of Institutional Brand Management &amp; Digital; Melissa Joy Valdez, Head of Customer Relationship Marketing &amp; Loyalty; and Lea Maranan, BPI Wealth\u2019s Head of Experience Management.<\/em><\/figcaption><\/figure>\n\n\n\n<p>The Bank of the Philippine Islands (BPI), a trailblazer in digital banking, continues to receive widespread recognition for its pioneering innovations in enhancing digital customer experiences.<\/p>\n\n\n\n<p>BPI was recently recognized by The Digital Banker, an esteemed international financial news and research provider. Their awards acknowledge banking excellence worldwide, celebrating innovators who set new standards by digitally transforming to enhance banking experience to customers.<\/p>\n\n\n\n<p>At the Digital CX Awards ceremony held in Singapore, BPI emerged triumphant, securing the following top honors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Best Use of AI for Customer Experience<\/li>\n\n\n\n<li>Best Digital CX for Social Channels<\/li>\n\n\n\n<li>Best Digital Customer Experience for Account Opening and Customer Onboarding in Wealth Management<\/li>\n\n\n\n<li>Best Wealth Manager for Digital Customer Experience in the Philippines<\/li>\n\n\n\n<li>Best Digital General Insurance for Express Protect (BPI MS)<\/li>\n\n\n\n<li>Best Digital Insurance Product for CX for PamilyaProtect (BPI AIA)<\/li>\n<\/ul>\n\n\n\n<p>Moreover, BPI was recognized as \u201cHighly Acclaimed\u201d in various categories:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Excellence in Omnichannel Experience<\/li>\n\n\n\n<li>Outstanding Chatbot Customer Experience<\/li>\n\n\n\n<li>Outstanding Digital CX \u2013 Retail Loans Banking<\/li>\n\n\n\n<li>Best Cloud Initiative for Digital CX<\/li>\n<\/ul>\n\n\n\n<p>In 2023, there were over 210 million transactions from more than 7 million total users on BPI\u2019s digital platforms.<\/p>\n\n\n\n<p>\u201cWe are honored to receive these awards from The Digital Banker. These recognitions reflect our dedication to delivering seamless, meaningful, and innovative customer experiences across all touchpoints,\u201d said TG Limcaoco, BPI President and CEO. \u201cOur commitment to harnessing cutting-edge technologies remains steadfast as we strive to deliver exceptional value to our stakeholders. We hope to continue making a positive impact in the society, aligned with our vision of helping build a better Philippines \u2013 one family, one community at a time.\u201d<\/p>\n\n\n\n<p>BPI continues to improve its digital services, updating client engagement platforms for a better and safer banking experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><a href=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-attachment-id=\"51912\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/entertainment\/bpi-wins-multiple-awards-from-the-digital-banker\/attachment\/digital-banker_bpi-ms\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS.jpg\" data-orig-size=\"1280,854\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Digital-Banker_BPI-MS\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-300x200.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-1024x683.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-1024x683.jpg\" alt=\"\" class=\"wp-image-51912\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-1024x683.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-300x200.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS-768x512.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Banker_BPI-MS.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>BPI MS President Ichiro Iwabuchi (rightmost) receives the award.<\/em><\/figcaption><\/figure>\n\n\n\n<p>Ichiro Iwabuchi, President and CEO of BPI MS shared, \u201cBy securing this award, we deliver a vital message to our policyholders. BPI MS remains steadfastly committed to preserving and safeguarding the value of their hard-earned assets, especially during the most challenging and unfortunate times.\u201d<\/p>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large\"><a href=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-attachment-id=\"51913\" data-permalink=\"http:\/\/www.teampcheng.com\/blog\/entertainment\/bpi-wins-multiple-awards-from-the-digital-banker\/attachment\/digital-baker_bpi-aia\/#main\" data-orig-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA.jpg\" data-orig-size=\"1280,854\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Digital-Baker_BPI-AIA\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-300x200.jpg\" data-large-file=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-1024x683.jpg\" src=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-1024x683.jpg\" alt=\"\" class=\"wp-image-51913\" srcset=\"http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-1024x683.jpg 1024w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-300x200.jpg 300w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA-768x512.jpg 768w, http:\/\/www.teampcheng.com\/blog\/wp-content\/uploads\/2024\/05\/Digital-Baker_BPI-AIA.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>BPI AIA Senior Manager for Digital Platforms and Solutions Delivery Eric Colipano (rightmost) receives the award.<\/em><\/figcaption><\/figure><\/div>\n\n\n<p>For BPI AIA, CEO Karen Custodia said, \u201cWe are honored to receive recognition for PamilyaProtect. This award reaffirms our belief in empowering Filipino families with convenient and affordable insurance coverage, safeguarding the well-being of every household, and providing peace of mind and security in times of need.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Bank of the Philippine Islands (BPI), a trailblazer in digital banking, continues to receive widespread recognition for its pioneering [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":51912,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4],"tags":[7496,11074,12464],"class_list":["post-51910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-entertainment","tag-bpi","tag-the-bank-of-the-philippine-islands","tag-the-digital-banker"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - 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