{"id":75527,"date":"2026-10-24T20:02:02","date_gmt":"2026-10-24T12:02:02","guid":{"rendered":"https:\/\/www.teampcheng.com\/blog\/?p=75527"},"modified":"2026-10-24T20:02:07","modified_gmt":"2026-10-24T12:02:07","slug":"bpi-reinforces-commitment-to-digital-security-as-it-marks-175-years-of-trust","status":"publish","type":"post","link":"http:\/\/www.teampcheng.com\/blog\/lifestyle\/bpi-reinforces-commitment-to-digital-security-as-it-marks-175-years-of-trust\/","title":{"rendered":"BPI reinforces commitment to digital security as it marks 175 years of trust"},"content":{"rendered":"
\n
\"\"<\/a>
(L-R): BPI\u2019s Fitz Chee, Head of Consumer Platforms and Jon Paz, Head of Head of Enterprise Information Security and Fraud Risk Management<\/em><\/figcaption><\/figure><\/div>\n\n\n

The Bank of the Philippine Islands (BPI) continues to strengthen its cybersecurity measures and promote responsible digital banking as it marks 175 years of serving generations of Filipinos.<\/p>\n\n\n\n

As digital banking becomes an increasingly important part of everyday life, protecting customers requires more than securing transactions. It also means keeping pace with emerging threats and helping customers recognize risks when banking online.<\/p>\n\n\n\n

\u201cCybersecurity is not about responding to threats after they happen. It requires financial institutions to anticipate risks, continuously strengthen their defenses, and work together with the broader ecosystem to address fraud. As digital banking evolves, protecting customers means making security an ongoing priority, not a one-time effort,\u201d said Jon Paz, Head of Enterprise Information Security and Fraud Risk Management at BPI.<\/p>\n\n\n\n

While financial institutions continue to strengthen their defenses, customers also need to know how to protect themselves. Scammers use deceptive messages, suspicious links, and social engineering tactics to trick people into sharing sensitive information or authorizing transactions.<\/p>\n\n\n

\n
\"\"<\/a>
Jon Paz highlights key cybersecurity risks and ways customers can protect themselves in the digital age.<\/em><\/figcaption><\/figure><\/div>\n\n\n

Banking industry data highlights the extent of the challenge. Social engineering schemes account for nearly 39% of fraud transactions<\/strong> and36% of fraud-related losses<\/strong>, underscoring how fraudsters continue to exploit human behavior alongside technology.<\/p>\n\n\n\n

Among these threats, vishing<\/strong>,<\/strong> or voice-based scams, remains the most prevalent, accounting for more than 21% of reported incidents<\/strong>.<\/strong> This is followed by malware and rogue applications (7.5%)<\/strong>, <\/strong>smishing or SMS-based scams (3%)<\/strong>, <\/strong>andphishing emails (2%)<\/strong>.<\/strong> By posing as legitimate institutions and creating a sense of urgency, fraudsters are often able to convince individuals to disclose sensitive information or authorize transactions, making awareness and vigilance critical lines of defense against financial fraud.<\/p>\n\n\n\n

BPI works with the Philippine National Police Anti-Cybercrime Group (PNP-ACG) and the Department of Information and Communications Technology\u2019s ICT Literacy and Competency Development Bureau (DICT-ILCDB) to strengthen cybersecurity awareness and help address online fraud. The bank also implements measures under the Anti-Financial Account Scamming Act (AFASA), or Republic Act No. 12010, which provides safeguards against financial account scams and other related offenses.<\/p>\n\n\n

\n
\"\"<\/a>
Fitz Chee discusses the importance of cybersecurity awareness and digital resilience in protecting customers from evolving cyber threats<\/em><\/figcaption><\/figure><\/div>\n\n\n

BPI, through its mobile app, continues to strengthen its digital security capabilities through a range of customer-focused safeguards designed to help prevent fraud and unauthorized account access. These include: <\/strong><\/p>\n\n\n\n

    \n
  • Mobile Key Authentication<\/strong> \u2013 Strengthens account security by replacing traditional SMS OTPs with device-based authentication using a PIN and biometrics linked to a trusted device.<\/li>\n\n\n\n
  • Mandatory Cool-Off Periods<\/strong> \u2013 Provides an additional verification window for certain high-risk account changes, helping customers detect and report unauthorized activity before transactions are completed.<\/li>\n\n\n\n
  • Integrity Checks<\/strong> \u2013 Helps protect customers by identifying potentially unsafe environments and restricting access from rooted devices or VPN-enabled environments that may present elevated security risks.<\/li>\n\n\n\n
  • Masked Names<\/strong> \u2013 Enhances customer privacy during BPI-to-BPI fund transfers by limiting the visibility of personal information while maintaining transaction transparency and security.<\/li>\n<\/ul>\n\n\n\n

    \u201cMaking digital banking safer is not just about the technology behind it. Customers also need to understand the risks and feel confident making decisions online. When people know how to recognize suspicious activity and take the right precautions, they are better equipped to protect themselves. Building that awareness is an important part of helping more people bank digitally with confidence,\u201d said Fitz Chee, Head of Consumer Platforms at BPI.<\/p>\n\n\n\n

    By strengthening its cybersecurity measures and helping customers make informed decisions online, BPI continues to support safer digital banking.<\/p>\n","protected":false},"excerpt":{"rendered":"

    The Bank of the Philippine Islands (BPI) continues to strengthen its cybersecurity measures and promote responsible digital banking as it […]<\/p>\n","protected":false},"author":1,"featured_media":75529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2730],"tags":[17620,7496],"class_list":["post-75527","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","tag-bank-of-the-philippine-islands","tag-bpi"],"yoast_head":"\nBPI reinforces commitment to digital security as it marks 175 years of trust - Team PCheng<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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